Privacy Policy
Last updated: May 20, 2026.

BestCarThermal (bestcarthermalcamera.com) is an authorized reseller of Robofinity automotive thermal night vision systems. We are committed to protecting the privacy of our website users. When you access, interact with, navigate, and use any features of this website (including our social media pages or accounts), we may collect certain information from or about you. This Policy explains the types of information we collect, how we use it, and with whom it may be shared.

Consent
When you first visit our website, a cookie banner will ask you to accept or reject non‑essential cookies and data collection. By clicking “Accept” or continuing to use our services after making your selection, you agree to the practices described in this Privacy Policy. You may withdraw your consent at any time by contacting us via our contact page or by adjusting your browser settings to reject cookies.

How we may collect your information
We collect information by using cookies and similar technologies (such as web beacons) to better understand our visitors, their needs, preferences, and how they interact with our site. Rejecting cookies may affect your experience, but you can adjust your browser settings at any time.

The information we may collect
1. Personal information you provide: name, address, email address, phone number, or payment card details when you create an account, place an order, or use our service.
2. Technical information: device type, IP address, operating system, browser type, visit times, duration, referring pages, and language preferences.
3. Location information.
4. Information obtained from third parties (e.g., payment processors).

Advertising services
We may use tools such as Google Analytics to collect usage data. If you do not wish to receive promotional emails or SMS messages from us, you can opt out by contacting us via our contact page.

How we use your information
We use collected information to:
- Improve and personalize your experience on our website
- Process your orders and provide customer support
- Analyze preferences to optimize our content and product offerings
- Comply with legal obligations

How you control your information
You can contact us at any time via our contact page to review, correct, or delete personal information we hold about you. If you wish to cancel your registration, please send us a message through the contact page.

Your shopping rights
For information about returns, refunds, and exchanges, please refer to our Return and Refund Policy.

Information we may share
BestCarThermal does not sell your personal information to any third party for marketing purposes without your explicit consent. We only share your information with third parties when necessary to fulfill your order (e.g., payment processors, shipping carriers) or when required by law. Any third party is contractually bound to use your information solely for providing services to us and cannot use it for other purposes.

We may share information in the following limited circumstances:
1. When required by law (e.g., to comply with a court order or government request).
2. When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.

If we become involved in a merger, acquisition, or sale of all or a portion of our assets, we will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information, along with any choices you may have.

Pricing and payment transparency
When you make a purchase on our website, the total amount you will be charged—including product price, shipping fees, and any applicable taxes—is clearly displayed on the order summary page before you complete your payment. We do not charge any hidden fees.

Information security
We store sensitive personal identification information on secure servers, and access is restricted to employees and contractors who need it to perform their responsibilities.

SSL security protection
We take the security of your personal information seriously. All sensitive information, including credit card details and personal identification data, is collected exclusively on pages protected by Secure Sockets Layer (SSL) technology. You can verify a secure connection by looking for “https://” and the padlock symbol in your browser’s address bar.

Emails and messages we may send you
We may send you order confirmations, status updates, and occasionally promotional messages (with an opt‑out option).

Exceptions to this privacy policy
If you choose to connect to any other website via links provided on our site, you do so at your own risk. We encourage you to read the privacy statements of those websites.

Children’s policy
Our products and services are intended for users who are at least 13 years of age. They are not directed to children under 13. If you are under 13, please do not provide any personal information without the consent of a parent or legal guardian. For users in Germany, where the legal age for data consent is 16, we require parental consent for anyone under 16. If a parent or guardian becomes aware that their child has provided us with information without consent, they should contact us via our contact page, and we will delete such information within a reasonable time.

Google Merchant Center compliance
We are committed to providing a safe and transparent shopping experience in accordance with advertising platform requirements such as Google’s:

• No sale of personal information: We do not sell your personal contact information to any third party for marketing purposes without your explicit consent.
• Clear transaction terms: All costs (product price, shipping, taxes) are clearly displayed before purchase. Our Return and Refund Policy outlines your consumer rights.
• Honest representation: We represent our products and company honestly. We are not affiliated with other brands unless explicitly stated, and we do not engage in misleading advertising practices.
• Secure transactions: We use SSL encryption to protect your payment information during transmission, as detailed above.

Modifications to this policy
We may update this Policy from time to time to comply with changes in privacy laws and industry practices. Please check this page regularly for the latest version. When we modify this Policy, we will indicate the new revision date at the top. Your continued use of the site after the revised Policy becomes effective constitutes your acceptance of the changes.

© BestCarThermal, 2026. All rights reserved.